DXC and ElevenLabs Join Forces on Enterprise Voice AI

DXC Technology, one of the world's largest IT services providers for corporations, announced a strategic partnership on July 28 with ElevenLabs, a Polish-founded company specializing in AI-generated speech synthesis. The collaboration aims to bring voice AI into customer service centers, internal systems, and industry-specific solutions at DXC clients worldwide.

ElevenLabs was co-founded by Mateusz "Mati" Staniszewski and Piotr Dabkowski, friends since high school. The company has built one of the world's most recognized speech synthesis and voice cloning technologies, with clients including Deutsche Telekom, Square, Revolut, and the government of Ukraine. It closed 2025 with annual revenue exceeding $330 million.

What the deal covers

According to a joint statement from DXC and ElevenLabs, the collaboration will focus on automating service ticket handling, personalizing customer contact, and deploying multilingual, natural-sounding voice interfaces. The companies also announced joint sales efforts spanning the many industries DXC serves.

A key element of the partnership will be LabX, DXC's internal innovation hub, which will serve as a testing ground for new tools combining DXC's industry expertise with ElevenLabs' speech synthesis technology. Both companies stress the goal is finished deployments, not just technology demos.

DXC operates at the scale of global enterprises. The partnership with DXC lets us bring our voice AI technology into business-critical processes - Ben Budde, Revenue Leader, ElevenLabs

Voice is becoming the primary interface through which enterprises connect with customers and employees - Raul Fernandez, President and CEO, DXC Technology

The $500 million round behind it

DXC also confirmed its participation in ElevenLabs' $500 million Series D funding round in February, which valued the company at roughly $11 billion, more than triple its valuation a year earlier. The round was led by Sequoia Capital, with partner Andrew Reed joining ElevenLabs' board. Andreessen Horowitz and ICONIQ also increased their stakes, while Lightspeed Venture Partners, Evantic Capital, and BOND joined as new investors.

ElevenLabs' total funding has now reached $781 million across five rounds since the company's founding in 2022. For DXC, taking part in the round and now formalizing the partnership is a way to catch up with rivals moving faster to embed generative AI into enterprise services.

The Polish angle

Despite being headquartered in London and New York, ElevenLabs remains closely tied to Poland. Staniszewski and Dabkowski regularly highlight the company's Warsaw roots, and ElevenLabs is building a local research and development hub, having already worked with Polish institutions including the Vinci fund from the BGK group on building AI Lab Poland. Another major corporate partnership cements ElevenLabs' position as one of the few European AI startups valued in the tens of billions of dollars.

For Polish IT and business process outsourcing firms, the DXC-ElevenLabs partnership signals where the customer service center market is heading. Voice automation built on large language models is starting to replace traditional scripts and IVR menus, which could accelerate change at BPO operations that also run out of Poland.

The partnership fits into a broader trend of consolidation around a handful of enterprise-grade voice AI providers. ElevenLabs competes with, among others, Google's and OpenAI's voice solutions, but is betting on specialized speech synthesis quality and broad language support, making it an attractive partner for implementation firms like DXC.

For now, neither company has disclosed a timeline for the first deployments or a list of clients where the new voice solutions will appear first. DXC said only that the collaboration is part of its "Fast Track" innovation program, aimed at embedding generative AI into enterprise client services more quickly.